Privacy Policy

3.1. Service provision and user account management

3.2. Providing video conversion service

3.3. User support and customer service

3.4. Ensuring platform security

3.5. Improving service quality

3.6. Processing payments

3.7. Fulfilling legal obligations

3.8. Information and marketing communication (with your consent)

4.1. We do not sell your personal information to third parties.

4.2. Your information may be shared in the following cases:

• Service Providers: With our trusted partners for services such as hosting, payment processing
• Legal Obligations: Due to court order or legal regulations
• Security: To prevent situations such as fraud, security breaches
• With Your Consent: If you explicitly consent

5.1. We use industry-standard security measures to protect your personal information:

• SSL/TLS encryption technology
• Secure data storage systems
• Password hashing and storage
• Regular security updates
• Limited access controls

5.2. However, please note that no data transmission over the internet is 100% secure.

6.1. Our site uses cookies to improve user experience:

• Essential Cookies: Required for session management and security
• Functional Cookies: Used to remember your preferences
• Analytics Cookies: To analyze site usage (optional)

6.2. You can manage cookies from your browser settings.

7.1. We retain your personal data for as long as necessary to provide the service.

7.2. When you delete your account, your personal data is deleted except for legal obligations.

7.3. Your uploaded photos and videos are deleted with your account deletion request.

7.4. Some information may be retained longer due to legal obligations.

Under GDPR you have the following rights:

• Information: Learn whether your personal data is being processed
• Access: Request access to your processed data
• Correction: Request correction of incorrect or incomplete data
• Deletion: Request deletion of your personal data
• Objection: Object to data processing
• Portability: Request transfer of your data to another platform

To exercise these rights, contact us at info@mail.videodigi.com.

9.1. Our service is not intended for persons under 18 years of age.

9.2. We do not knowingly collect personal information from persons under 18.

9.3. If a user under 18 is detected, the account will be closed and information deleted.

11.1. We may send you emails for the following purposes:

• Account verification and security notifications
• Service updates and important announcements
• Customer support responses
• Marketing communications (with your consent)

11.2. You can unsubscribe from marketing emails at any time.

12.1. We may update this privacy policy from time to time.

12.2. You will be notified by email of important changes.

12.3. The current policy is always published on this page.